Subscription Agreement

By selecting “Confirm” below to sign up for this subscription, you agree that Electrify Canada can charge the monthly fee specified under “Plan Details” above to the credit card or other payment method identified under “Payment Method” above. While subscribed, you will receive discounted pricing at Electrify Canada’s network of electric vehicle charging stations, in the amounts set forth under “Plan Details” for each region. Discounts may vary depending on the region, so please check the Plan Details for more information regarding the discounts offered for charging stations located in your region.

This subscription will continue until you cancel it, and will automatically renew each month for the same monthly subscription fee, charged to you on the first day of each new month that you are subscribed.

You may cancel this subscription at any time as follows:

To cancel your Subscription (Pass+) plan and change to a non-subscription Retail (Pass) plan in the Electrify Canada Customer Portal:

  1. After logging into the Electrify Canada Customer Portal, navigate to Manage Accounts.
  2. Select the Plan details tab on the left hand side of the screen.
  3. Click on the Choose a different plan button.
  4. A window will appear with tabs for each plan option available. Select the Pass tab and click the button that says Change to Pass plan.
  5. Your Plan details will now display a text box advising of the date your switch to Pass membership will occur. After that date, the monthly subscription fee will not be charged to your card on file and you will not receive the relevant discounts.

To cancel your Subscription (Pass+) plan and change to a non-subscription Retail (Pass) plan in the Electrify Canada Mobile app:

  1. After logging into the Electrify Canada Mobile app, navigate to Profile icon in top right hand corner of map.
  2. Select the Plan details menu item.
  3. Click on the Choose a different plan button.
  4. A screen will appear with tabs for each plan option available. Select the Pass tab and click the button that says Change to Pass plan.
  5. A text box will appear titled Confirm change and will include text advising that the requested change to Retail memberships will go into effect on the 1st day of the next billing cycle. Select Confirm.
  6. Your Plan details will now display a text box advising of the date your switch to Pass membership will occur. After that date, the monthly subscription fee will not be charged to your card on file and you will not receive the relevant discounts.

Subscription fees already paid for the current month are non-refundable. There is no minimum purchase obligation for this subscription, so the specified discounts will remain in effect regardless of how many charging sessions you purchase during the subscription term.